FAQs

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Is Ooh La La Halal certified?

Our site is currently not yet certified halal, but we are in the works for halal certification by end of the year.
All the ingredients we use in our creamery are Halal and Toyyib. Our Erythirol, Fiber blend and Stevia leaf extract used in our ice cream bases are all certified halal.

What allergens are present in your ice cream?

Do check the ingredients listed for more information. Our ice creams are made of egg yolks, fresh milk and may contains traces of nuts.

How long do your ice cream pints last?

Usually a day 😉

As all our ice creams are churned fresh daily and have no preservatives, our pints are best consumed within 1 month. For the best storage, turn your freezer down to -18 C.

What if the ice cream delivered is no longer frozen?

If you received the ice cream straight off the delivery and it is no longer frozen, do contact our customer service on whatsapp and we would be happy to send you a replacement pint. Our ice cream pints can usually last 30 minutes in an insulated bag which we provide.

How often are deliveries?

We deliver on alternate days, at time slots of 12-3pm on Tuesdays & Thursdays, and 4-7pm on Saturdays & Sundays.

What are your delivery charges and areas covered?

We charge a flat rate of RM 9/delivery and cover Klang valley (or within a 30 km radius from our creamery located in Subang Jaya). Our ice cream pints can usually last 30 minutes in an insulated bag which we provide.